Support
Questions, account issues, or anything not working right — reach a real person here.
Email support@heymyspot.comI'm not verified yet / I'm stuck waiting after signing up.
New accounts are reviewed and approved by your HOA admin, usually within a day or two. If it's been longer than that, email us and we'll check on it.
I forgot my password.
Self-service reset isn't available yet — email us from the address you registered with and we'll get you back in.
Someone reported my car by mistake, or I don't recognize a report.
Email us with the plate number and approximate time, and we'll look into it with your HOA admin.
I want my account and data deleted.
Email us and we'll remove your account. Some report/broadcast history may be retained for the HOA's audit records — see our Privacy Policy for details.